SewMammaSew

Shipping & Policies

Welcome

SewMammaSew is so happy you stopped by and looked around in my shop! Keep checking back, as I will be burning the midnight oil to bring you new items from time to time!

Payments

Paypal is my payment of choice. If you don’t have a paypal account you can still pay through Paypal using your credit or debt card. If you are new to Etsy or Paypal you can find more information here: http://www.etsy.com/help_guide_checkout.php

Shipping

Anything that you see is in stock and I will be able to ship your item/s within 1-3 days depending on when you place your order and when I receive your payment.

All items are packed with care and sent by USPS Priority unless specified otherwise in the listing. First Class usually takes 3 to 5 business days to arrive in the United States. International orders are sent by First Class Mail and may take 1 to 3 weeks to arrive. I do not send with confirmation, to save myself, and you, postage cost. I will however, ship with delivery confirmation if you request it.

The United States Postal Service is pretty consistent and reliable, but please keep in mind that these are estimated transit times. I cannot be held responsible for shipment delays after I've delivered your package to the post office. If you would like to upgrade for faster shipping please contact me before placing your order.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If for any reason you are unsatisfied with your purchase from SewMammaSew or damage/loss occurs in shipping, please drop me a note within 3 to 7 days of arrival/or expected arrival. Returns, exchanges or refunds will be granted after discussion.

I will accept returns or make exchanges if there is an issue with the item, such as wrong color, size or poor fit. Please be sure to unpack your order promptly and contact me with these concerns within 3 days of arrival

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